![]() While Metro was improving during our last round of testing, its phone support remained spotty. ![]() Boost finished close behind with a helpful website of its own. But the last time we looked at what kind of treatment you can expect from your wireless provider, Cricket had the top performance among these discount carriers, thanks to a thorough website with online chat. We're in the process of re-testing customer support among each carrier. slowed down - if the network is congested, but we only noticed that sporadically in our testing.) Metro had the fourth best download speed of the carriers we tested, finished just ahead of Sprint. (T-Mobile warns that Metro traffic may get deprioritized - i.e. Metro benefits from the strength of parent company T-Mobile with uploading and download speeds matching what Uncarrier customers get. While Boosts download speeds are much faster and on par with the performance of parent company Sprint, its upload speeds are paltry and it turned in the worst average time in our app download test. Yet Boost still finished behind Cricket in our ratings. We'd imagine the results would be even worse with a 3 Mbps restriction. Cricket finished second-to-last in our ratings, and that was with the 8 Mbps cap in place. But as you might imagine, the cap Cricket places on most of its subscribers can slow things down. Those tests, conducted in eight cities, can give you an idea of what kind of performance you can expect from each service.Ĭricket uses the network of parent company AT&T. We recently tested LTE networks for eight carriers, including the three offering you and your family unlimited data at a discount. Use more than 35GB of data in a given month, and your data speeds could get throttled. And with a limit of five rebates per account, you can get new phones for everyone on your discounted family plan. In-store shoppers who buy a Galaxy J7 Star or LG Stylo 4 and bring over an existing phone number can get a $149 rebate on their phones. If one new line in your four-line plan deactivates, all the other lines lose their discounted pricing. Metro says it charges a $15 activation fee for each line.
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